Effective Date: 05/09/2025
At Azzai Express Inc, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile platforms, and courier/logistics services. By using our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, billing/shipping address, and payment details.
- Shipment Information: Package contents (as declared), tracking numbers, pickup and delivery details.
- Website Usage Information: IP address, browser type, device details, and cookies for improving your browsing experience.
2. How We Use Your Information
Your information is used to:
- Process shipments, payments, and deliveries.
- Provide real-time tracking updates.
- Communicate with you regarding inquiries, support, or promotions.
- Improve our website, services, and customer experience.
- Ensure compliance with legal and regulatory requirements.
3. Sharing of Information
We respect your privacy and do not sell or rent your information. However, we may share information with:
- Logistics Partners & Carriers for shipping and delivery purposes.
- Payment Processors for secure transactions.
- Legal Authorities if required by law or to protect our business and customers.
4. Data Security
We use industry-standard security measures, including encryption, firewalls, and secure payment gateways, to protect your personal information from unauthorized access or misuse.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You may choose to disable cookies in your browser, but some features of the website may not function properly.
6. Your Rights
You have the right to:
- Access and request a copy of the personal data we hold about you.
- Request corrections or updates to your personal information.
- Request deletion of your data, subject to legal and contractual obligations.
- Opt out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of other sites and encourage you to review their policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on this page with the revised “Effective Date.”
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
- 📧 Email: info@azzaiexpress.com
- 📞 Phone: +1-(314) 892-2600
- 📍 Address: 46 Roulette Cres Brampton ON L7A 4R6 Canada