Effective Date: 09/05/2025
Welcome to Azzai Express Inc. These Terms of Service (“Terms”) govern your access to and use of our courier, shipping, and logistics services. By using our website, mobile applications, or delivery services, you agree to comply with these Terms. Please read them carefully.
1. Use of Our Services
- Our services are available for both individuals and businesses.
- You agree to provide accurate and complete information when scheduling a shipment or using our platforms.
- Prohibited items (such as hazardous materials, illegal goods, or restricted items) may not be shipped through our services.
2. Shipment and Delivery
- Delivery timelines provided are estimates and may vary due to factors beyond our control (e.g., weather, customs, unforeseen delays).
- Customers are responsible for proper packaging and accurate labeling of shipments.
- Azzai Express Inc reserves the right to refuse, inspect, or return shipments that do not comply with our guidelines.
3. Payment and Charges
- All fees must be paid in full before shipment is processed, unless otherwise agreed in writing.
- Charges may include shipping costs, handling fees, customs duties, and taxes.
- Prices are subject to change, but customers will always be informed before confirming a shipment.
4. Tracking and Updates
- Tracking numbers are provided for all shipments.
- Customers can use our tracking system to monitor real-time delivery progress.
- While we strive for accuracy, tracking updates may occasionally be delayed.
5. Liability and Insurance
- Azzai Express Inc will take all reasonable measures to ensure the safety of shipments.
- Our liability is limited to the declared value of the goods or as specified under applicable laws.
- Customers are encouraged to purchase additional insurance for high-value or fragile items.
6. User Responsibilities
- You agree not to misuse our services or provide false information.
- You are responsible for complying with local and international shipping regulations.
- Any violation of these Terms may result in suspension or termination of services.
7. Intellectual Property
- All content on our website, including logos, text, and graphics, is the property of Azzai Express Inc and may not be used without permission.
8. Changes to Terms
- We may update these Terms from time to time to reflect changes in our services, policies, or legal requirements.
- Updates will be posted on this page with the revised “Effective Date.”
9. Governing Law
These Terms shall be governed by and construed under the laws of Canada. Any disputes will be subject to the jurisdiction of the courts in Canada
10. Contact Us
If you have questions about these Terms, please contact us